Issues with Finding People at Companies: Search Limitations Explained | Clay

Issues with Finding People at Companies: Search Limitations Explained

When doing find people at these companies I see this message. It works when I do a search of 100, but then I cant do it for the entire list

9 comments

Channeled
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👋 Hey there! Our support team has got your message - we'll be back in touch soon. If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
Noah G.
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https://app.clay.com/workspaces/16568/workbooks/wb_Xh2ZtrkmVbaN/tables/t_iR3DXZUNDdK9/views/gv_KNcx4XHMnUi2
Bo (.
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Hey Noah! Yes, this timeout is expected with larger lists since finding people at companies is quite resource-intensive. The good news is there's a simple workaround - breaking it into smaller batches of around 100 each will help process things more smoothly. Or you can retry the full search, which often works on subsequent attempts. Let me know.
Noah G.
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Ah so there’s nothing to do? It’s a too big list to do small batches
Bo (.
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Hey Noah! Right there's only two options here. I've also flagged this to our engineers so they are aware of this but for now there's only two solutions. The Split Strategy (Recommended) where you break it by location by views or you group similar values (e.g. industries, titles) by views It can be 20,000, 30,000, 10,000, etc. Anything that will lower the size of the search. But All those values as a whole without views should be working but that might require a few retries Let me know.
Noah G.
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Okay thank you. Currently trying for a list of 30k
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Hi Noah G.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
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Thank you so much for sharing your feedback Thomas!
Channeled
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Thank you so much for sharing your feedback Thomas!