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Issues with Imports and HS Lists Not Pulling Fields

Avatar of Sev J.Sev J.
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Anyone else having trouble with import for csv being borked? Also import from HS lists not pulling fields/properties?

3 comments

  • Avatar of Channeled
    Channeled
    APP
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    I'm sorry to hear you're having trouble with imports. Let's troubleshoot the HubSpot (HS) list import issue: 1. Ensure you're following the correct import steps: • Click "Actions" > "Import" > "Import Contacts from HubSpot" • Authenticate your HubSpot account • Search and select your desired list • Choose data preferences (include read-only properties, exclude empty properties) 2. Check if you've selected the option to "Include Read Only Properties". This ensures all HubSpot calculated fields are included. 3. If fields are still missing, try re-authenticating your HubSpot account and reimporting. If the issue persists, you may need further assistance. Please request to talk to a person for more in-depth troubleshooting.

  • Avatar of Sev J.
    Sev J.
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    no

  • Avatar of Channeled
    Channeled
    APP
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    This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.