Error Encountered While Creating New Table with HG Insights Data | Clay

Error Encountered While Creating New Table with HG Insights Data

Creating a new table from zero. Creating the table using Companies by tech stack with HG Insights. Added the software. Received the error 'Failed to create new source, please check that your plan allows additional sources'. On a started plan.

4 comments

Channeled
APP
·
·
This error message suggests that you may have reached the limit for additional sources allowed by your current plan. HG Insights is a data source that can be added to your Clay tables to find companies based on their tech stack.To resolve this issue, you might need to: 1. Check your current plan's limitations on the number of sources you can add. 2. Consider upgrading your plan if you need more sources. 3. Review your existing sources and remove any unused ones to make room for HG Insights.Can you provide more information about your current Clay plan and how many sources you're currently using? This will help me give you more specific guidance on resolving the issue. Source: HG Insights integration overview | Documentation | Clay University
Channeled
APP
·
·
Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Owen C.
·
·
Hey Charles, thanks for reaching out and sorry to hear this. Do you mind sending the link (url) to the table so we can take a look? https://downloads.intercomcdn.com/i/o/w28k1kwz/1347419411/65baf32e1d2a789ffba395c6d35c/CleanShot+2025-01-22+at+_42I1FzxXHf%402x.png?expires=1737993600&signature=926bac920af7b60a954f9d1a6152dcbb21edd4c52c12cb471a62474b4ee575cf&req=dSMjEc1%2FlIVeWPMW1HO4zVws4pY%2BBFeugvYjA82bedAiXQ%3D%3D%0A
Channeled
APP
·
·
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.