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Troubleshooting Clay Waterfall Email Output Issues

Avatar of Jaimie A.Jaimie A.
·4 months ago·

Hello. I'm using a Clay Waterfall to find email addresses. Email addresses are being found during different steps of the waterfall, but none of them are putting the found email address in the final output column. What's going on and how do I fix it?

6 comments

  • Avatar of Daniel K.
    Daniel K.
    ·4 months ago·

    Hey there, thanks for reaching out! It's because auto-update is disabled so it's not running through all columns. You need to enable it.

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    Let me know if you have any follow up questions! Happy to dive deeper :)

  • Avatar of Jaimie A.
    Jaimie A.
    ·4 months ago·

    Hi there. But once I tell the column to run, it doesn't finish. The reason I have it disabled is bc somehow (I couldn't figure out why) my 'Accts TBE' table was pushing duplicate contacts to the contact tables. I turned off the auto-update so that I could delete the dupes before spending credits to enrich them

  • Avatar of Jaimie A.
    Jaimie A.
    ·4 months ago·

    Do you happen to have recommendations how how to prevent pushing dupes into the contact tables? then i could turn back on the auto-update

  • Avatar of Smit V.
    Smit V.
    ·4 months ago·

    Hey Jaimie, thank you for reaching out! I would recommend adding in 'Lookup Single Row in other Table' calls in the 'Accts TBE' table before the 'Write to Tables' calls so that you can ensure that you only write to the new table if the record doesn't already exist. This way you can also enable the 'Auto-update columns' so entire rows will run automatically. I hope this makes sense at a high level. Let me know if you have any follow up questions. happy to help further :) - Smit

  • Avatar of Channeled
    Channeled
    APP
    ·4 months ago
Troubleshooting Clay Waterfall Email Output Issues | Clay