Issue with Fetching Recent LinkedIn Posts for ICP Monitoring Tool

Charles Morgan · 2024-11-04 03:08:27.862864+00

*Error: Find Recent Posts by User or Company* I have a table to monitor my ICP's LinkedIn profiles. It was working for a few months and seems to have stopped recently and no longer fetches recent posts... Is this universal or a special bug for me?

Issue with Fetching Recent LinkedIn Posts for ICP Monitoring Tool | Clay

Charles Morgan
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https://app.clay.com/workspaces/162037/tables/t_sIlXyO6OIInz/views/gv_aUy5NKNGIxR5
Tanvi (Clay)
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Hi Charles, thanks for reaching out! It looks like this column is running correctly, but this enrichment has a post date filter applied of 4 days ago. Because there were no posts made in this time frame, the enrichment is returning "No Posts Found." If you would like to find all of their past 10 posts, you can remove this date filter! Let me know if this helps! https://downloads.intercomcdn.com/i/o/w28k1kwz/1239328702/1f6e3f365018353f9951244b3e00/CleanShot+2024-11-04+at+11_57_12%402x.png?expires=1730741400&signature=d7ae388f073d0e8f131ca2805dbafe2159952fc405eec2c886ff9d063051deac&req=dSIkH8p8lYZfW%2FMW1HO4zS6e%2Fq8BLQ9K%2Fvgyj%2F%2FtL7VDadkXYZ5hzIFBw02A%0AfIdd%0A
Charles Morgan
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Tanvi (Clay) It doesnt. Its a bug. Row 1037 and 1038 have both posted in the last few days. One of these is a Clay employee you will know. The other is myself. The enrichment is not pulling current posts. Please check then escalate appropriately.
Tanvi (Clay)
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You're right Charles, thanks for clarifying here, this definitely is a bug as even without the date filter no posts are being found. Please note that this enrichment does not pull reposts but only original posts made by users. Row 1037 for example definitely has some original posts that should be pulled. I've escalated this over to our engineering team and we'll let you know as soon as we know more!
Charles Morgan
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Any update Tanvi (Clay)?
LuisArturo (Clay)
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Hey there Charles thanks for reaching out, just heard from the team that there is a fix in the works for this issue.
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Charles Morgan
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Any update on the fix?
Tomi Fiure (Clay)
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Hello Charles! No updates yet, we will let you know as soon as we have more updates from the eng team.
Charles Morgan
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Any update on this?
Daniela Debebs (Clay)
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Hey Charles. Apologies for the delay. Our Engineering team is actively working with the provider to resolve this issue. We’re aiming to conclude the final updates by next week. We truly appreciate your patience and apologize for any inconvenience caused.
Charles Morgan
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This has been down from the 17th of October... Honestly it's the enrichment I use the most.
LuisArturo (Clay)
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Hey there Charles totally understand this a roadblock here. Will ping the provider again to ask for an update.
Charles Morgan
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Any update?
Tomi Fiure (Clay)
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Hello Charles! We've made some progress on this issue, but it is unlikely it will get fixed this week. The current goal is to have it fixed by the end of next week.
Charles Morgan
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Update?

32 comments