Find People action limits results to 50 rows despite Premium plan and credits

Nathan Y. · 2026-01-25T13:44:15.930Z

I’m using Find People, but each time I run the action, only 50 rows are added, even though the full list should be eligible. I’m on a Premium plan and have sufficient credits, so this doesn’t seem to be a credit limitation. Could you help clarify?

Find People action limits results to 50 rows despite Premium plan and credits | Clay

10 comments

· Sorted by Oldest

Clay Support
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The 50-row limit you're seeing is likely due to your account being on a trial or free plan, not your Premium plan status. Trial and free accounts are limited to 50 rows per table regardless of credits available. [1]
This limit helps new users explore Clay's features without accidentally using all credits on one large table. [2]
To work with larger datasets, you'll need to upgrade to a paid plan through Settings > Plan and Billing. Paid plans remove the row limitations entirely.
If you believe you're already on a paid plan but still seeing this limit, double-check your current plan status in your workspace settings.
Clay Support
APP
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Did that answer your question?
Clay Support
APP
·
·
If you still need help resolving the row limit issue or have any other questions, I’m here to assist. Would you like to provide more details about what you’re trying to achieve with Find People?
Nathan Y.
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I have my plan still activated as 350
Clay Support
APP
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Got it - if you have 350 credits remaining on your Premium plan, the 50-row limit isn't related to credits. The row limit is tied to your account type, not your credit balance. [1]
Even paid plans can have row restrictions if your workspace is still configured as a trial account. Check your actual plan status in Settings > Plan and Billing to confirm you're on a paid Premium plan rather than still being on a trial.
If it shows you're still on trial despite having Premium, that would explain the 50-row limit you're experiencing with Find People.
Clay Support
APP
·
·
Is that what you were looking for?
Nathan Y.
·
·
How can I fix this limit if I have a premium account
Clay Support
APP
·
·
If you have a Premium account but still see the 50-row limit, your workspace might still be configured as a trial account despite having credits.
Go to Settings > Plan and Billing to verify you're actually on a paid plan rather than still being on trial. The row limit is tied to your account type, not your credit balance. [1]
If it shows you're still on trial, upgrading to a paid plan will remove the row limitations entirely.
Before we escalate this further, try using Sculptor (the AI tool in the top-right corner) to help troubleshoot your account setup - it's free and might quickly resolve this issue.
Clay Support
APP
·
·
Was that helpful?
Clay Support
APP
·
·
If you still need help with the row limit issue despite having a Premium account, I’m here to assist. Would you like to share more details about what you’re trying to resolve or understand?

Clay Support
APP
·
·
The 50-row limit you're seeing is likely due to your account being on a trial or free plan, not your Premium plan status. Trial and free accounts are limited to 50 rows per table regardless of credits available. [1]
This limit helps new users explore Clay's features without accidentally using all credits on one large table. [2]
To work with larger datasets, you'll need to upgrade to a paid plan through Settings > Plan and Billing. Paid plans remove the row limitations entirely.
If you believe you're already on a paid plan but still seeing this limit, double-check your current plan status in your workspace settings.
Clay Support
APP
·
·
Did that answer your question?
Clay Support
APP
·
·
If you still need help resolving the row limit issue or have any other questions, I’m here to assist. Would you like to provide more details about what you’re trying to achieve with Find People?
Nathan Y.
·
·
I have my plan still activated as 350
Clay Support
APP
·
·
Got it - if you have 350 credits remaining on your Premium plan, the 50-row limit isn't related to credits. The row limit is tied to your account type, not your credit balance. [1]
Even paid plans can have row restrictions if your workspace is still configured as a trial account. Check your actual plan status in Settings > Plan and Billing to confirm you're on a paid Premium plan rather than still being on a trial.
If it shows you're still on trial despite having Premium, that would explain the 50-row limit you're experiencing with Find People.
Clay Support
APP
·
·
Is that what you were looking for?
Nathan Y.
·
·
How can I fix this limit if I have a premium account
Clay Support
APP
·
·
If you have a Premium account but still see the 50-row limit, your workspace might still be configured as a trial account despite having credits.
Go to Settings > Plan and Billing to verify you're actually on a paid plan rather than still being on trial. The row limit is tied to your account type, not your credit balance. [1]
If it shows you're still on trial, upgrading to a paid plan will remove the row limitations entirely.
Before we escalate this further, try using Sculptor (the AI tool in the top-right corner) to help troubleshoot your account setup - it's free and might quickly resolve this issue.
Clay Support
APP
·
·
Was that helpful?
Clay Support
APP
·
·
If you still need help with the row limit issue despite having a Premium account, I’m here to assist. Would you like to share more details about what you’re trying to resolve or understand?