How to Handle Google Search Tool Request Errors

Abhilash R. · 2025-10-16 07:47:44.162626+00

I have been getting a lot of errors saying :Error using the Google search tool The request failed. " What can I do to retry everytime the request fails? Here is the exact error message: "Searched Google with query ""Alliance Rehabilitation Richmond VA"". The results are: {"message":"Error using the Google search tool. The request failed.","errorType":"ToolExecutionFailure"}" Using Web Search tool via Flash.

How to Handle Google Search Tool Request Errors | Clay

Clay Support
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To retry rows with errors, right-click the column header and select Run All Rows that haven't run or have errors. [1] This will reprocess only the failed entries without charging you again.
If errors persist, click the error cell and select Troubleshoot with AI for specific debugging steps based on your error type. [2]
Alternatively, you can force run all rows by right-clicking the column > Run Column > Force Run All Rows.
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Abhilash R.
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The error is coming in the steps that the model is taking. If the model takes 4-5 steps and during 2 steps I face the error, then what should I do?
Clay Support
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For errors occurring within specific steps of a multi-step process, click the error cell and select Troubleshoot with AI. [1] This analyzes the logs and provides tailored debugging steps for that specific error.
You can also rerun just that individual cell by hovering over it and pressing the play button. This targets the failed step without reprocessing the entire workflow.
If you need further help, request human assistance by clicking on Talk to a person.
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Abhilash R.
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Talk to a human to resolve such issues.
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Clay Support
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I understand this is frustrating, so I’m routing you to one of our human agents who can assist further.
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Clay Support is sharing a file with you.
Our support team has got your message and we'll get back to you soon! We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
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Abhilash R.
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https://app.clay.com/workspaces/697465/workbooks/wb_0t449gkYZb8v4KgA2cu/tables/t_0t449ldmi6mUhuqSsqk/views/gv_0t449ldZkYTiE32JaBr
LuisArturo
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Hey there Abhilash thanks for reaching out, sorry for the delay taking a look into this
LuisArturo
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Quick question here Abhilash have you seen this error occur in other tables as well?
Abhilash R.
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I haven't tried much before. It's happening for this table for sure.
Mitch H.
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Abhilash - Sorry for this, it looks like we've got a bug on our hands. I've escalated this to our engineering team to help look into it. We'll follow up here as soon as we know more!
Abhilash R.
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Mitch H. Was it resolved? Also is there a way you guys can add gemini 2.5 to the web scraper agent?
Hari K.
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Hey there - I'll note that down as a piece of product feedback. Thanks for your patience as we investigate the issue!

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