Issue Pulling Contacts from List of 1000 Companies: Need Assistance

Derek S. · 2024-10-22 16:28:52.584405+00

Hey y'all, I made a list of 1000 companies. However when I try to pull the contacts from them. Only 50 people appear. There is no way there are only 50 IT job titles out of 1000 companies. Any help?

Issue Pulling Contacts from List of 1000 Companies: Need Assistance | Clay

11 comments

· Sorted by Oldest

Channeled
APP
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👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
Bo (.
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Hey there, Could you share the table URL with us? We can take a closer look at what’s going on. Typically, the issue could be due to: 1. The keywords you’re using might not be broad or relevant enough to capture all IT-related contacts. 2. Some of the companies might be too small or not related to IT, which could limit the number of available contacts. Let us know, and we’ll help you figure it out! 😊
Derek S.
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https://app.clay.com/workspaces/339211/tables/t_AMWYtADxhVCe/views/gv_jvGth8wKVsP6
Derek S.
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here is the table. Sorry for the delayed response. It;s a busy day
Derek S.
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I accidentally ran a table that used pretty much all my credits on accident, can I get a refund on some credits. I forgot to set the limit per company.
Derek S.
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https://app.clay.com/workspaces/339211/tables/t_AMWYtADxhVCe/views/gv_jvGth8wKVsP6
Daniela D.
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Hey Derek! Sorry about this. Happy to help✨. The table you shared is from an external list import (sales nav). Just to confirm, Is this the table that used up credits? Also can you share the table url for the people search you created (with 50 records). Happy to check the search parameters applied.
Derek S.
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No, this is a table for prospect from companies
Daniela D.
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Hey Derek! Got it. Sorry for the confusion. I checked the "imported profiles" column. The table has 700+ profiles imported. Did you have to edit the search to import this number? I want to make sure we correctly identify the issue you raised (50 people being in the table). To clarify, the table now has over 700 contacts. Also added credits to your workspace this time for the credit spend✨.
Derek S.
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Yea, it looked like there wasn't any duplicates but the preview doesn't come in alphabetical order. I opened it up and there was 15 people from a few different accounts.
Channeled
APP
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in Clay Support.

Channeled
APP
·
·
👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
Bo (.
·
·
Hey there, Could you share the table URL with us? We can take a closer look at what’s going on. Typically, the issue could be due to: 1. The keywords you’re using might not be broad or relevant enough to capture all IT-related contacts. 2. Some of the companies might be too small or not related to IT, which could limit the number of available contacts. Let us know, and we’ll help you figure it out! 😊
Derek S.
·
·
https://app.clay.com/workspaces/339211/tables/t_AMWYtADxhVCe/views/gv_jvGth8wKVsP6
Derek S.
·
·
here is the table. Sorry for the delayed response. It;s a busy day
Derek S.
·
·
I accidentally ran a table that used pretty much all my credits on accident, can I get a refund on some credits. I forgot to set the limit per company.
Derek S.
·
·
https://app.clay.com/workspaces/339211/tables/t_AMWYtADxhVCe/views/gv_jvGth8wKVsP6
Daniela D.
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·
Hey Derek! Sorry about this. Happy to help✨. The table you shared is from an external list import (sales nav). Just to confirm, Is this the table that used up credits? Also can you share the table url for the people search you created (with 50 records). Happy to check the search parameters applied.
Derek S.
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No, this is a table for prospect from companies
Daniela D.
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·
Hey Derek! Got it. Sorry for the confusion. I checked the "imported profiles" column. The table has 700+ profiles imported. Did you have to edit the search to import this number? I want to make sure we correctly identify the issue you raised (50 people being in the table). To clarify, the table now has over 700 contacts. Also added credits to your workspace this time for the credit spend✨.
Derek S.
·
·
Yea, it looked like there wasn't any duplicates but the preview doesn't come in alphabetical order. I opened it up and there was 15 people from a few different accounts.
Channeled
APP
·
·
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in Clay Support.