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Issues with Slow AI Calls: Is Anyone Else Experiencing This?

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AI calls seem super slow for me today, anyone ese gettn that? just queuing but not outputting results

  • Avatar of Channeled
    Channeled
    APP
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    We're sorry to hear you're experiencing delays with AI calls. To address this, try the following: 1. Make your search queries more specific and well-defined. 2. Break large data requests into smaller batches. 3. Check your usage limits, tiers, and API quotas. 4. Ensure your network connection is stable. If the issue persists, it might be helpful to perform a hard refresh of your browser: ** On Windows: Press Ctrl + Shift + R ** On Mac: Press Cmd + Shift + R If you need further assistance, please click on "Talk to a person" for human support.

  • Avatar of Kieran
    Kieran
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    no its none of those things. Speed it good. Ibe used the search before and its been fine. Usage limits should be fine.

  • Avatar of Alex L.
    Alex L.
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    same

  • Avatar of Justine G.
    Justine G.
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    it's super slow and laggy for me as well

  • Avatar of Justine G.
    Justine G.
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    Not just AI calls, but even Lookups, Table Loading speed etc.

  • Avatar of Kieran
    Kieran
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    killing me - need to get stuff done

  • Avatar of Anuj P.
    Anuj P.
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    on Clay's status page, it is showing okay, but still it's very slow

  • Avatar of Daniel K.
    Daniel K.
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    Hey all, our team encountered a couple of database issues overnight with AWS, which may have caused some table runs to fail or left a few cells stuck in a queued state. If you notice anything off, we recommend re-running the affected cells first. That usually clears things up. But if anything still looks unusual, feel free to send it our way—we’re happy to take a closer look. Apologies for the recent wave of issues—we’re actively working on resolving them. Thanks so much for your patience!

  • Avatar of Channeled
    Channeled
    APP
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  • Avatar of Kieran
    Kieran
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    still super slo. im using lookup now

  • Avatar of Mark L.
    Mark L.
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    Hi there KiereHi there. We've been working on these performance issues throughout this week, and I'm sorry you've been impacted. You can follow at https://status.clay.com/ for updates as we progress, and I hope you'll let us know of any specific items we can help you through in the meantime.

  • Avatar of Mark L.
    Mark L.
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    I think you might have everything you need here. I'll tentatively mark this closed for the moment, but please keep in touch if you hit other roadblocks.

  • Avatar of Channeled
    Channeled
    APP
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