What do i do if it says no profile found and there is a profile when i manually look it up? And is there a way to search for a new nav company link if the one I have isn't really found?
This is likely because our LinkedIn integrations don't use your active session or cookies to find data on LinkedIn.
The tradeoff is that it could miss some information here and there, especially if there are privacy restrictions in their profiles, meaning that you need to be logged into an account to see all the data, that could be a limitation set by LinkedIn or the person themselves.
We're continuously working on these tools to improve coverage though!