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Troubleshooting Failed to Create Waterfall Error in Enrichment Process

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Hi Team, getting the error "Failed to create waterfall" when adding the enrichment

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    Channeled
    APP
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    To resolve the "Failed to create waterfall" error, follow these steps to properly set up your waterfall enrichment:1. Click "Add Column" > "Add Enrichment" 2. Search for "Waterfall" 3. Select the specific data point you want to add to your table 4. Make sure to configure the required inputs for your enrichment 5. Adjust the order of integrations if needed 6. Click "Save" and runIf you're creating a custom waterfall, you'll need to:1. Select the appropriate column data type (text, number, or URL) 2. Click "Add Action" 3. Select the integrations you want to use 4. Configure the sequence of providersMake sure you've entered all required data inputs, such as email addresses or social profile URLs, as these are necessary for the waterfall to work properly. Sources: Waterfall Building a data waterfall | Documentation | Clay University Custom Waterfall

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    Nitin H.
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    Tried the same. Still the same error.

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    Channeled
    APP
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    Let me help you troubleshoot this error by checking a few key requirements:1. Make sure you've entered all required data inputs for your chosen waterfall. For example, if you're enriching contact information, you'll need email addresses or social profile URLs as input. 2. For custom waterfalls, verify that you have: ā€¢ Selected the correct column data type (text, number, or URL) ā€¢ Added at least one integration using the "Add Action" button ā€¢ Selected the appropriate integrations for your use case 3. For pre-built waterfalls: ā€¢ Confirm you've selected a specific data point under the "Waterfalls" section ā€¢ Properly configured your waterfall sequence ā€¢ Entered all necessary input dataIf you're still experiencing issues after checking these points, please ask for human support to help resolve this error. Sources: Waterfall Building a data waterfall | Documentation | Clay University Custom Waterfall

  • Avatar of Nitin H.
    Nitin H.
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    Following the same step.. Unfortunately still getting the same error

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    Channeled
    APP
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    Since you're still encountering the error after following the basic steps, let's verify these specific requirements:1. For pre-built waterfalls: ā€¢ Ensure you've selected a specific data point under "Waterfalls" ā€¢ Verify you've entered all required input data (like email addresses or social profile URLs) 2. For custom waterfalls: ā€¢ Confirm you've selected the correct column data type (text, number, or URL) ā€¢ Make sure you've clicked "Add Action" and selected at least one integration ā€¢ Verify you've properly configured the integration sequenceIf you're still experiencing the error after checking these requirements, please ask for a human agent to assist you, as they can help diagnose any technical issues that might be causing this persistent error. Sources: Waterfall Building a data waterfall | Documentation | Clay University Custom Waterfall

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    Channeled
    APP
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    Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!

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