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02 Support

Troubleshooting People Search Skipped Response in Clay People Search

Avatar of eric s.eric s.
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Hello, I am running a Clay People Search individually for companies in Company Table and keep getting a "People Search Skipped" response, company Identifier is LinkedIn URL. result is never missing inputs, it is always "People Search Skipped" - please advise

7 comments

  • Avatar of Clay T.
    Clay T.
    APP
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    Hey there Eric sorry for the delay, taking a look.

  • Avatar of Clay T.
    Clay T.
    APP
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    So there is an option in your people search that is toggled off, which would prevent the integration to run because it was told to not automatically update search.

    22ce0ec4-c70d-4ce0-8283-7ccc0fd037d6.png(53 kB)
  • Avatar of eric s.
    eric s.
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    Hi Luis, but we still want to trigger this line by line manually, not automatically for all of the rows. Will this still be the case?

  • Avatar of eric s.
    eric s.
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    we prefer to manually trigger the updates line by line and it says to disable that option for that use-case ...

  • Avatar of Clay T.
    Clay T.
    APP
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    So if you click on the three dots next to the table name, there will be an option that says "Auto-Update Columns" you can click here to "turn off" the table so no columns will run automatically. If you do this than you could toggle that option in the integration on and manually select which rows to run.

  • Avatar of eric s.
    eric s.
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    thank you, i think this may have worked