Troubleshooting Table Auto-Update Issues in Your Database

Ashley C. · 2025-11-10T15:08:47.240Z

I am having trouble turning on a table without having to run each column manually. The enable/disable auto-update drop-downs are no longer an option. I've been having this problem for a month now but thought it was just user error. I've tried changing the table settings and schedule, but can't seem to turn my table on or off. Any insight?

Troubleshooting Table Auto-Update Issues in Your Database | Clay

Clay Support
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The auto-update controls have moved from the dropdown menu. To turn your table on or off, look for the Auto-update icon at the bottom right of your table.
Click this icon and select Turn on Table or Turn Off Table to control auto-updates. You can also click the table name in the top navigation bar and select Enable auto-update or Disable auto-update.
Make sure your table is not currently running before enabling or disabling auto-update.
Clay Support
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Was that helpful?
Clay Support
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If you still need help with turning your table on or off, I’m here to assist. Would you like to provide more details about what you’re trying to resolve so we can continue?
Ashley C.
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The auto update icon is not found in the drop-down or in the bottom right of my table though.
Clay Support
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Click the table name in the top navigation bar to access auto-update controls. From the dropdown menu, select Enable auto-update or Disable auto-update.
The auto-update toggle is located in the table settings dropdown, not in the bottom-right corner where you're looking.
Clay Support
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Was that helpful?
Clay Support
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I’m sorry the auto-update controls are still not visible and understand this must be frustrating. Would you like to share more about your table setup or any other details so I can assist you further?
Ashley C.
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I still can't find an enable/disable table on the left either.
Clay Support
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Click your table namene-source-link" data-entity-id="126104932" data-entity-type="129">table name in the top navigation bar (not on the left side). This opens the table settings dropdown where you'll find Enable auto-update or Disable auto-update options.
The auto-update controls are specifically located in this table name dropdown menu in the top bar of your interface.
Clay Support
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Did that answer your question?
Ashley C.
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No, can a real person maybe instead?
Clay Support
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I understand your frustration and will connect you to a human agent who can assist you further.
Intercom
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Clay Support is sharing a file with you.
Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Ashley C.
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https://app.clay.com/workspaces/438748/workbooks/wb_0t5io4gFP4pTAUZXSeh/tables/t_0t5immdEZZzgNXCbkvM/views/gv_XwHJh5hEMK7Q
Mitch H.
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Hey Ashley, check out this video! Should clear things up :)
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