Assistance Needed: Troubleshooting Invalid Input Error on Twain Table

Anthony Richards · 2025-02-25 20:24:54.320078+00

Looking for some help in - wondering why I'm getting Invalid Input error on Twain. (last column) - go to the bottom of the table - I have a checkbox to run it - you'll see a few where I got the error

Assistance Needed: Troubleshooting Invalid Input Error on Twain Table | Clay

11 comments

· Sorted by Oldest

Channeled
APP
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To resolve the "Invalid Input" error in your Twain column, try these troubleshooting steps: 1. First, try using the Force Run option in your table settings, as this can help resolve processing issues. 2. If the error persists, check your input formatting: • Ensure all text values are properly surrounded by double quotes • Check for any extra spaces, colons, or brackets • Look for hidden characters that might be causing issues If these steps don't resolve the issue: 1. Delete the affected Twain column 2. Create a fresh column 3. Re-map your data
Sources: HTTP API with JWT authentication | Documentation | Clay University HTTP API integration overview | Documentation | Clay University
Channeled
APP
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Is that what you were looking for?
Anthony Richards
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no
Channeled
APP
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Looks like you're still looking for help.
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Anthony Richards
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https://app.clay.com/workspaces/356911/tables/t_mrzKrWcimjxe/views/gv_USFT6JSsfYbH
LuisArturo (Clay)
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Hey there Anthony thanks for reaching out, taking a look at this, what is going on here is that the "Sender solution description" input is too long, the input cannot be any longer than 1000 characters, so this will need to be reduced.
(45 kB)
Anthony Richards
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Anthony Richards
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weird - thought I had it under 1k characters
Anthony Richards
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founder another area over 1k - hold plz - lemme see if this will fix it 🙏
Anthony Richards
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ok LuisArturo (Clay) - fixed it ✅ they should put that 1k character count warning somewhere so people know haha. would save you guys a ton of time answering tickets 😭
LuisArturo (Clay)
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Hey Anthony feel you on that one, this is something that has been brought up before and will let the team know about this.

Channeled
APP
·
·
To resolve the "Invalid Input" error in your Twain column, try these troubleshooting steps: 1. First, try using the Force Run option in your table settings, as this can help resolve processing issues. 2. If the error persists, check your input formatting: • Ensure all text values are properly surrounded by double quotes • Check for any extra spaces, colons, or brackets • Look for hidden characters that might be causing issues If these steps don't resolve the issue: 1. Delete the affected Twain column 2. Create a fresh column 3. Re-map your data
Sources: HTTP API with JWT authentication | Documentation | Clay University HTTP API integration overview | Documentation | Clay University
Channeled
APP
·
·
Is that what you were looking for?
Anthony Richards
·
·
no
Channeled
APP
·
·
Looks like you're still looking for help.
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Anthony Richards
·
·
https://app.clay.com/workspaces/356911/tables/t_mrzKrWcimjxe/views/gv_USFT6JSsfYbH
LuisArturo (Clay)
·
·
Hey there Anthony thanks for reaching out, taking a look at this, what is going on here is that the "Sender solution description" input is too long, the input cannot be any longer than 1000 characters, so this will need to be reduced.
(45 kB)
Anthony Richards
·
·
Anthony Richards
·
·
weird - thought I had it under 1k characters
Anthony Richards
·
·
founder another area over 1k - hold plz - lemme see if this will fix it 🙏
Anthony Richards
·
·
ok LuisArturo (Clay) - fixed it ✅ they should put that 1k character count warning somewhere so people know haha. would save you guys a ton of time answering tickets 😭
LuisArturo (Clay)
·
·
Hey Anthony feel you on that one, this is something that has been brought up before and will let the team know about this.