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Troubleshooting Only Run When Issues in Automation
But I'm facing an issue when i'm trying to "only run when" => https://share.birdie.so/pPumj9J
If you're experiencing issues with the "Only run if" feature, try these steps: 1. First, perform a hard refresh of your browser: • On Windows: Press Ctrl + Shift + R • On Mac: Press Cmd + Shift + R 2. If the issue persists, clear your browser cache and refresh the view. 3. When setting up conditional runs, make sure to: • Go to the "Run Settings" of your enrichment column • Use the "Only run if" box to add your conditional formula • Try using the "Use AI" button to help create your conditions in plain language if you're having trouble with complex formulasIf you're working with dependent columns, ensure that your run conditions are properly set up so that columns only run when the required data is present. Source: Guide: Ways to save Clay credits | Documentation | Clay University
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if needed, here is the table url: https://app.clay.com/workspaces/10570/workbooks/wb_vfvaisGzAdQ4/tables/t_giSXUHSr3Thu/views/gv_9tGwtNCJKgDr
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{{Persona}}.toLowerCase() === "support lead"try this formula in run condition and it should work
thanks Muhammad S.
Mark L.··Thanks, Muhammad! Maxime, please let us know if you have trouble with other parts of your table as you build out the rest.
