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Issues with Long Lookup Processes in Clay Tables

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Hi Clay team, this company table contains more than 12,000 rows. I am running the lookup multiple rows enrichment (on multiple columns) to crosscheck agains other Clay Tables to exclude duplicates. Some of the cells are still queued (I started running this yesterday Apr 8th) and I went back this morning but still have not finished.

Issues with Long Lookup Processes in Clay Tables | Clay

5 comments

· Sorted by Oldest

Jim O.
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Here is the link: https://app.clay.com/workspaces/43067/tables/t_ePo9Gw220ZWo/views/gv_QWVoaxmCB7zN
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There are a few reasons why your enrichment might be stuck in "Queued" status for an extended period: 1. Large dataset: Processing 12,000+ rows can take a significant amount of time. 2. API tier limits: If you're using a lower tier of an API service, you may need to process data in smaller batches. 3. Multiple changes or stopped runs: If the column was changed multiple times or if the run was stopped midway, it can cause delays. To resolve this: 1. Try double-clicking on a queued row and click "re-run this cell". 2. Toggle the auto-update off and on again, then accept the run prompt. 3. Consider creating a new column by duplicating the current one and running it on the remaining rows. If these steps don't work, you may need to request human assistance for a more tailored solution.
Sources: Issues with Company to People Table Lookup Stuck on Queued | Clay Enrichment Process Stuck in Queue: Need Troubleshooting Help | Clay
Jim O.
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disregard this message. the issue has now resolved
Anaum K.
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Hello Jim! Closing this ticket out :) Please don't hesitate to reach out if you have any other questions!
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