This is likely not a bug, but rather related to your plan's search limitations or applied filters. Our search limits vary by plan:
** Free plan: 2,500 profiles
** Starter plan: 5,000 profiles
** Explorer plan: 25,000 profiles
** Pro plan: 50,000 profiles
If you're seeing fewer results than expected, check your search filters as certain restrictions (like people per company limits) can reduce the final number of results. For example, if you have a limit of 3 people per company applied, your total imported results will reflect these restrictions even if the initial preview showed more.
Hey Tim, thanks for reaching out!
Thank you for flagging this. Currently, this is expected behavior as the calculation when a 'Limit per Company' is applied the search query still finds associated records within the parameters but in the end it will respect the limit once imported. For example, running a search for "SDR" at xyz.com will query all SDRs but only imports 1 of them in the end.
We're actively working on this to improve features and capabilities, and eventually showing an accurate count with all parameters considered. Stay tuned for updates as they come :D
Hi Tim, thank you for reaching out. Looking at your table it seems like you were able to import over 12,500 contacts. Were you able to solve this issue?