Trouble Receiving Verification Link for New Work Account?

Ash B. · 2025-05-06T19:08:10.123832+00:00

Hello, I’m trying to register a new work account. I’m struggling to receive the verification link.

I apologize for the inconvenience you're experiencing with the verification link. There could be a few reasons for this issue: 1. The email might be in your spam folder. 2. There might be a delay in sending the email. 3. The email address you provided might be incorrect. If you've checked these and still haven't received the link, it's possible that you're set up to sign in using Google Authentication. In this case, try logging in via Google instead of using the email verification process. If you need further assistance or want to switch from Google Auth to username/password, please request human assistance by clicking on "Talk to a person" in this chat. Our support team will be happy to help you resolve this issue.

Sources: A customer used my link but I don’t see them on my Rewardful portal / they didn’t receive 3,000 credits. What’s going on here? - FAQ | Clay.com FAQ | Clay.com

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