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02 Support

12 comments

  • Avatar of Clay Team
    Clay Team
    APP
    ·

    Hey hey! Can you drop the URL for your table here? (if applicable) 🫶 Don't worry, only admins will be able to open your table 😉

  • Avatar of Clay Team
    Clay Team
    APP
    ·

    Hey, thanks for reaching out! Sorry about this one, we'll check it out. Keethu R. or Eric E. I think we need your help with this one.

  • Avatar of Value P.
    Value P.
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    Yes please, it is happening with my 2nd account! Are you deleting accounts that passed trial?

  • Avatar of Keethu R.
    Keethu R.
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    I believe it was actually due to the fact the email verification link was expired. We are putting up a fix to properly handle this case, but you should actually be all set now! Let us know if you run into any other issues!

  • Avatar of Value P.
    Value P.
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    Keethu R. Did you deleted by account??? I have 0 data and after logging in, you ask me sign in questions! Why??

  • Avatar of Keethu R.
    Keethu R.
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    Do you have other logins you have used? We just verified your email and didn't do anything else with your account so nothing changed on that front

  • Avatar of Value P.
    Value P.
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    value2productions@gmail.com This is account i was using

  • Avatar of Value P.
    Value P.
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    Or maybe I was using other, I need to double check. Do you have any account with Company name of Value Productions?

  • Avatar of Eric E.
    Eric E.
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    Hey Value P. — you were using a different account — email verification means that a workspace wasn’t even created yet. Let me check if i see any other emails.

  • Avatar of Eric E.
    Eric E.
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    I’ll DM you the other email address here

  • Avatar of Value P.
    Value P.
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    okay