Troubleshooting Apify Actor Connection Error: Dataset Not Found

Aditya M.

hey team, I am trying to connect an apify actor, somehow it errors out with

Actor run/ dataset not found.

But my apify actor has runs. Not sure how it picks runs.

6 comments

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To resolve this issue, please try these steps: 1. Verify your Apify account connection: • Go to Settings > Connections in your Clay dashboard • Make sure your Apify API key is correctly entered and valid • You can find your API token on the Integrations page in Apify Console 2. When configuring the Apify integration: • Make sure you've selected the correct Apify actor • If you're trying to pull data from a specific run, ensure you've enabled the "Get Data from Specific Run" option • If you want data from the latest run, leave this option disabledNote that the integration can retrieve up to 5000 records from a single run. If you continue experiencing issues, please request human support to help troubleshoot your specific setup. Sources: Pull Data from Apify Actor with Apify Apify integration overview | Documentation | Clay University
Aditya M.
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When I try to fetch data from a particular run, the dropdown doesn't show the specific run.
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Based on how our Apify integration works, if you want to pull data from specific actor runs, you'll need to explicitly enable the "Get Data from Specific Run" option first. By default, the integration is set to pull data from the latest run and subsequent future runs. Sources: Pull in data from any actor with Apify New at Clay | Clay.com
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Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Daniel K.
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Awesome! If there's anything else I can assist you with, please let me know! 😊 Have a great Monday, Daniel
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Hi Aditya M.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: