Troubleshooting Clay Table Errors in AI Candidate Search

Hi team gm, I'm currently using a Clay table to search for a specific job position, I'm trying to use AI to identify if the candidate is a male or a female, but when I run the enrichment it shows an error or some inputs are missing, any steps or advices to fix this issue? Thanks

30 comments

Channeled
APP
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To fix the error or missing inputs issue when using AI enrichment to identify gender, try these steps: 1. Use the "Predict Gender with Clay" enrichment, which uses the genderize.io API. 2. Ensure you're providing the correct input: • Use the "First Name" field (required) • Optionally, add "Localization" for improved accuracy 3. In the Prompt Editor, toggle "Required to Run" for essential fields to prevent errors from empty rows. 4. Double-check that you're using the correct column names from your Clay table. If you still encounter issues, consider requesting human assistance for more specific troubleshooting.
Sources: Predict Gender with Clay Referencing dynamic data from other columns | Documentation | Clay University
Brayan
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Talk to a human
Brayan
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https://app.clay.com/workspaces/286951/workbooks/wb_dyutFcgb77Xg/tables/t_RfP6GjbaKmJV/views/gv_JCcPFZmZtBpp
Stefano
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Hi Brayan, thank you for reaching out. I suggest that instead of using the AI, you use our "Predict Gender" functionality, which ahs been built specifically for this function (shown below). I will make sure to refund you 500 credits for the Use AI column you have created.
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Let me know if this helps!
Brayan
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Sorry I need help on setting up the API for Apollo trying to search the personal emails can you please help me?
Brayan
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Becuase apollo only gives me businees emails and I want him to give me personal emails
Stefano
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Hi, will have a look now!
Brayan
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I followed the steps provided by Clay but not sure if im have something wrong setup thanks
Stefano
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Hi Brayan, it looks like the endpoint you inserted does not point to any specific functionality in Apollo. I suggest revising the endpoint you inserted and seeing if that is correct. Do you mind also sending me the information/documentation you were using to set this up. It would be very helpful for me to have a look at it too so I can understand what is going wrong :)
Brayan
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Please see below the instructions provided by the Clay team, can you please check If i did something wrong?
Brayan
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To get personal emails using Apollo, you'll need to use a custom HTTP API since Apollo doesn't expose personal emails through their regular enrichment. Here's the Apollo.io People Match API configuration for the Clay HTTP API editor: Apollo.io People Match API * Method: POST * Endpoint: https://api.apollo.io/api/v1/people/match * Query Parameters: first_name: firstname last_name: lastname organization_name: orgname domain: domain.com linkedin_url: liurl reveal_personal_emails: true reveal_phone_number: false * Headers: Content-Type: application/json accept: application/json x-api-key: YOUR_API_KEY * Body: {} (Empty JSON object as parameters are passed in the URL) Remember to replace "YOUR_API_KEY" with your actual Apollo.io API key. This will search for the person using their details and specifically request personal emails.
Stefano
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Hi Brayan, I can see that I was able to fix the endpoint, but now it is asking you to insert an API key. I do not have your api key at the moment, but do you mind creating a new Apollo API key, and using that one to run the command?
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Brayan
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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
Brayan
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thats the API key
Brayan
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did it work?
Stefano
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Hi Brayan, I keep getting an "invalid credentials" error. I will keep investigating.
Brayan
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got it please let me know thank you for your help
Stefano
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Hi Brayan, it looks like your Apollo API key is being recognized as invalid. Everything else in your HTTP API call is set up correctly. I recommend reaching out to Apollo support to understand why this key is not working. I’m sorry about the issue—your command runs properly, but it can't retrieve the data due to the invalid API key.
Brayan
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got it ill reach out to Apollo or try with a new API key
Brayan
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can you also help me with this? When i put play to run a candidate it pops up Run condition not met
Brayan
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Im trying to get the personal lead but when I click it it doesnt give me results
Brayan
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im trying to test it with one lead
Stefano
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Hi Brayan, I just slightly modified your conditional AI column run, and you should now be able to run the enrichments as you wished. Please know that the same condition is still there, I just slightly modified it so it works as expected.
Brayan
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Got it thanks and what was wrong ?
Stefano
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The Use AI column made it so that it only ran if the lower case version of your column said "Business". But that word has an uppercase letter in it, so instead of "Business", I made sure to make it be equal to "business".
Brayan
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Oh got it perfect thanks for the help ! Can I try requesting a new API key and reach you back directly ? Maybe tomorrow
Stefano
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Yes, feel free to reach out! :)
Brayan
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for the error ones is because it couldnt get the email?
Stefano
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Yes, in those ones the system was unable to find an email
Annaiza
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Clay can be picky with inputs for gender enrichment make sure the first name is clearly mapped in a separate column and properly labeled before running the AI enrichment. Also double-check the field type and that the data is clean (no extra spaces or characters). If it’s still erroring, try refreshing the integration or running a smaller test batch first. Sometimes restarting the block helps too.

Troubleshooting Clay Table Errors in AI Candidate Search | Clay