Home
Events
Groups
Members

00 Clay Announcements
01 Community General
01 Props and Wins
01 Watercooler
01 Welcome and Intros
02 Bugs
02 Starting with Clay
02 Support
03 Feedback & Requests
03 Tutorials & Inspiration
04 FT Job Opps
Gtm Career Advice
Member Spotlight

Community Guidelines

Powered by Tightknit

Troubleshooting Smartlead Campaign Table Push Issues

·

·

Hi, testing my first table to push to a smartlead campaign. Only working with 4 lines / contacts at the moment. 1 of them has pushed successfully and the other 3 have failed. The fact it's working for 1 of them suggests the API and column names are correctly matched. Any ideas?

Troubleshooting Smartlead Campaign Table Push Issues | Clay

2 comments

· Sorted by Oldest

Channeled
APP
·
·
There are several common reasons why some leads might fail to push to SmartLead while others succeed: 1. Duplicate Protection: If "Allow Duplicates" is turned off in your SmartLead settings, the system won't add leads that already exist in other campaigns. 2. Blocked Status: The leads may be blocked in your account, preventing them from being processed. 3. Account Limits: You might have reached your account's lead limit, preventing new leads from being added.To troubleshoot this: ** Check if duplicate leads are allowed in your SmartLead settings ** Use the Lookup action in Clay to verify if these leads already exist in other campaigns ** Confirm none of the leads are on your blocked list ** Verify you haven't hit your account's lead limits Source: Smartlead integration overview | Documentation | Clay University
Channeled
APP
·
·
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.