Hello! Could you help me with credits usage understaning. I created several tables, found people there (only linkedin pages, without emails) and credits were used. I thought this search is free.
Hi Yevheniia, thanks for getting in touch! You need to run the basic enrichment when launching a table, otherwise is going to consume crdits
Clay is an aggregator/one access pass to 50+ data providers and their enrichment or data search services.Enrichments cost credits to run which you can see how much each one charges per search or result (cost established by the provider) when you add them (green credit icon next to them), and some will even refund the credits if they don't find data (some still charge even if they don't find anything).If you use your own API key we won't charge you credits for that enrichment provider. Clay.com/pricing for our plans.
thank you, guys. but I used a basic profile with no enrichments, or am I wrong? or to find a person from a LinkedIn company, will it count as a fully enriched company?
сould you kindly show me at least one action for which the credits were used since all the actions that we performed did not require credits, but for some reason, they were used.
I can see that your workspace spent 1,784 credits on Jan 21
yes and we cannot understand how exactly this happened, as we did not expect. it will help us a lot
cause I did not use any enrichments
As you can see there is a lot of email enrichments
hi, got it now, thanks for help
Serhii in which context? you can add new contacts in bulk to your marter table using the import button
I meant that if add a new company to the companies table, will the contacts be added to the linked table automatically, but we already found out, thanks again for you help