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Troubleshooting Sales Nav's Waterfall Feature for Finding Work Emails

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Imported a list of leads from my Sales Nav search, the "waterfall" to find work emails does not to appear to have run, how can I get this going to capture emails?

  • Avatar of John O.
    John O.
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    I brought in lead lists scraped from Findymail (had my own account and credits to burn to transition to Clay) and Phantombuster into this table. But the work email waterfall on specifically on rows 1704 on, which came in from Phantombuster do not appear to be working, thanks for your help

  • Avatar of Clay Team
    Clay Team
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    Hey John, it looks like you have "First Name" in the full name input

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    Clay Team
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    52907480-b36f-46fa-a1e0-6e6e0107c2ba.png(87 kB)
  • Avatar of Clay Team
    Clay Team
    APP
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    If you click add new column, then select formula -> you can type out "Combine first­_name with a space and then with last­_name"

    f3d3a3fb-b25c-4353-80e1-27aab18e58be.png(38 kB)
  • Avatar of Clay Team
    Clay Team
    APP
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    Just be sure to type a / to enter the column

  • Avatar of John O.
    John O.
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    I did this even thought I already had a full name column (column 2) but followed instruction and did last column and still not generating any email addresses here is the table again https://app.clay.com/workspaces/129328/tables/t_Rx3VvzOiivyQ/views/gv_V6qzdfONAyZc

  • Avatar of John O.
    John O.
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    I let enrichment run all night, nothing, thanks for any help, I need email addresses! 🙂

  • Avatar of Matthew Q.
    Matthew Q.
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    Hey hey - very sorry about the delay!

  • Avatar of Matthew Q.
    Matthew Q.
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    We’re using a new tool that auto closes/changes ticket statuses, need to tweak it a bit as this was in the wrong status

  • Avatar of Matthew Q.
    Matthew Q.
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    Checking this out rn

  • Avatar of Matthew Q.
    Matthew Q.
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    Ok saw the full name column - it looks like you didn’t change the input for the email providers though:

  • Avatar of Matthew Q.
    Matthew Q.
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    I just edited all of them so its using full name instead of first name

  • Avatar of Matthew Q.
    Matthew Q.
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    Queuing up a few rows to test it

  • Avatar of John O.
    John O.
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    Thanks so much

  • Avatar of John O.
    John O.
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    I knew it was something simple

  • Avatar of Matthew Q.
    Matthew Q.
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    Ok looks to be working now

  • Avatar of Matthew Q.
    Matthew Q.
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    If you want to run it for me - just start off the waterfall by re-running prospeo

  • Avatar of Matthew Q.
    Matthew Q.
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    Just a heads up though, its quite a large list

  • Avatar of Matthew Q.
    Matthew Q.
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    So you may not have enough credits to get through the entire thing

  • Avatar of John O.
    John O.
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    Yup thanks!! I’m mobile but will try after a meeting Thx!

  • Avatar of John O.
    John O.
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    yeah this isn't working, I burn credits to get these verified emails? yeah these are all BS emails of @linkedin I don't see how this helpful. What again am I missing? I know Clay can be a resource for me to super scale (this is just test one of 50, I want to buy tons of credits), but I'm not getting the 1st step which is data delivered to me to even begin automating...... #frustrated

  • Avatar of John O.
    John O.
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    I will request a support call to once again try to get the table set up right

  • Avatar of John O.
    John O.
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    look at the verified email column.... @linkedin emails... will kill my sender domains https://app.clay.com/workspaces/129328/tables/t_Rx3VvzOiivyQ/views/gv_V6qzdfONAyZc

  • Avatar of John O.
    John O.
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    I have 6786 contacts pulled from LinkedIn search, that I imported the CSV after scraping from PhantomBuster and Findly, I can't imagine not being able to find emails via Clay

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    Clay Team
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