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Troubleshooting: Column Templates Are Not Clickable or Useable

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Hi folks. Did the column templates area change? For some reason my templates aren't clickable or useable

  • Avatar of Clay Team
    Clay Team
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    Hey Chris, thanks for reaching out! Checking... this is for HTTP API?

  • Avatar of Chris F.
    Chris F.
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    hi Arturo O., that's right

  • Avatar of Clay Team
    Clay Team
    APP
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    Got it! Yep, the team recently pushed out HTTP API v2 to solve some issues it had at the time and improve what information it can parse correctly. For example, sometimes a few of the inputs given could have extra quotations in the text and that broke it/caused it to "Failed to parse body". With v2 that shouldn't be an issue and should be easier to troubleshoot your setup.

  • Avatar of Chris F.
    Chris F.
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    Got it, so do I need to re-create all the templates?

  • Avatar of Clay Team
    Clay Team
    APP
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    The only issue is that templates need to be saved again in this new version due to the format updates. You no longer need to give the variable token quotation marks

    dbb6cadb-f10d-4244-9d57-d1a9354615e6.png(8 kB)
  • Avatar of Chris F.
    Chris F.
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    Does the v2 system automatically JSON-ify anything in the column?

  • Avatar of Clay Team
    Clay Team
    APP
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    Your previous templates should still be accessible via any table that still has old versions of this integration like the table above to copy/paste, update the format, and save. I don't think it can do it automatically unless it's given the formula or you map it.

  • Avatar of Chris F.
    Chris F.
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    Ok got it, Thanks Arturo O.