Fixing Email Formatting Issues When Sending from Clay to Instantly

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I have a collection of email messages generated within Clay and when I push that to Instantly, the preview and test emails are looking fine. But the actual messages are being sent without like breaks. Have you come across this issue? Is there afix?

4 comments

· Sorted by Oldest

Brandon G.
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I’d say make sure you’re using the “Response” column
Bharat D.
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Yes, Iam using the response column which is a text field.
Channeled
APP
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We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!
Channeled
APP
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Hi Bharat D.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

Brandon G.
·
·
I’d say make sure you’re using the “Response” column
Bharat D.
·
·
Yes, Iam using the response column which is a text field.
Channeled
APP
·
·
We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!
Channeled
APP
·
·
Hi Bharat D.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: