Understanding Why Companies Cannot Be Enriched in Our Database | Clay

Understanding Why Companies Cannot Be Enriched in Our Database

hi team - my table Testing companies not found has a bunch of companies that could not be enriched. Could you pls help me understand the reason this might be? thanks!

5 comments

Channeled
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💤 You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!
Daniela D.
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Hey Shwetha! Sorry about this. Happy to help. When domains are used for the enrich company integration, the search involves mapping that domain to an associated company profile url to return a result. In some instances, a domain may not be associated correctly/updated/ match records in the provider's database or may not have a company profile that exists. This can cause the integration to return "company not found" or an unrelated company record. Improving domain mapping is an active item for the team and we're looking into updating this in the coming weeks. If the goal is to find the Company LinkedIn url, here's what I recommend: - Prompt Claygent to run a search on the company website and Google to find a matching LinkedIn url. I added an example to your table and made a video showing how I set this up: https://www.loom.com/share/895b9f262d35488090bfb01b01cd2195 Additional resources for using Claygent: - https://www.clay.com/clay-changelog/introducing-claygent-neon - https://www.clay.com/university/lesson/claygent Let me know if this helps!
Channeled
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We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!
Channeled
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Hi Shwetha R.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Channeled
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Thank you so much for sharing your feedback Shwetha R.!