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Understanding and Troubleshooting Issues with the Smartlead Platform: Seeking Solutions and Discontinuing Follow-ups

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Hi, can someone help in understanding an issue related to Smartlead platform? Despite having all settings in place, we've noticed a glitch affecting only some of the leads. Would greatly appreciate insights into potential solutions. Additionally, I'd like to understand the process for discontinuing follow-ups to leads who have already responded to our initial draft.

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    Clay T.
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    Hi, thanks for getting in touch! can you share your table and specify this glitch?