Issues with Webhook Data Not Receiving in Clay from Make

Hey, When I send a webhook with query strings from Make to Clay using the “Pull in data from a webhook Table”, no data gets received in Clay. Contacted Make support and they shared the webhook data that was sent from Make and the query string is sent from Make so they told me to reach out to Clay. Cheers!

8 comments

Channeled
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👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
Tanvi R.
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Hey there, thanks for reaching out! Could you share the table url you're working from? It's possible there is a setup issue with your webhook. Happy to take a closer look 😊
Elliot N.
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Clay | Pull in data from a Webhook Table
Elliot N.
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Thats the one I used, but already confirmed that the webhook is sent correctly from Make. Have talked to their support about this as well
Channeled
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Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.
Tanvi R.
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Hey Elliot, It looks like the setup of your Make.com is not mapped correctly which is why the webhook is not importing data correctly into your Clay table. For reference, here is an example below of what a correctly mapped webhook setup and table will look like. Each variable your importing will be mapped. https://downloads.intercomcdn.com/i/o/1186247777/671e70ee0bee7e4c7e9213c6/CleanShot+2024-09-19+at+14_54_07%402x.png?expires=1726776900&signature=44a21cd32f87faba952c7fbf749278b105d4aca8bcfd245be5fa914ce71e0943&req=dSEvEMt6moZYXvMW1HO4zY6TYhwo872tXFcSHKopR8k0e1xy12meX7v9YUiD%0AUiq6ESbAHIwfbR%2FW1pM%3D%0A https://downloads.intercomcdn.com/i/o/1186247445/9f08b50daf88a1c3e2730b95/CleanShot+2024-09-19+at+14_54_24%402x.png?expires=1726776900&signature=1a297bb00aeefdd2d461be2ea04a915b2446f866e29578112b6b30ce97ec926d&req=dSEvEMt6moVbXPMW1HO4zWZ0WjKGkzg099EOzoCgt0mia4i3FaPB887Z%2F9Xy%0AeE6ktk17Xl%2BP9dih5Uo%3D%0A Here's a more detailed video on creating a webhook with Make.com Let me know if you're able to make these changes and if you need any further assistance! 😊
Channeled
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We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!
Channeled
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Hi Elliot N.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: