Explaining Invalid Person Identifier Errors in Clay

Justin T. · 2025-03-23T21:43:26.251249+00:00

Ive got a lot of "invalid person idientifer" even though I have both email and linkedin. It's not that it cant be found but an actual error. Can someone elaborate? Thanks. https://app.clay.com/workspaces/460716/workbooks/wb_MdwQWMkKGNwt/tables/t_q9eRjqFsFtaB/views/gv_5CFKhh5BcCF3

The "invalid person identifier" error you're experiencing might be due to an issue with the data provider or the specific enrichment action you're using. This error can occur even when you have both email and LinkedIn information. To resolve this, try the following: 1. Double-check that the LinkedIn URL and email address are correctly formatted and entered. 2. Try using a different enrichment action or data provider. For example, you could use the "Find Personal Email" action with Nimbler, which accepts LinkedIn URL, Email Address, or Company Name and Full Name as inputs. 3. If the issue persists, it may be a temporary problem with the data provider. In this case, you can try again later or request human assistance for further troubleshooting.

Sources: Nimbler integration overview | Documentation | Clay University Providers Do Not Return Valid Data

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