Home
Events
Groups
Members

01 Watercooler
02 Bugs
02 Starting with Clay
Clay Announcements
Clay Support
Discuss Anything
Feedback & Requests
Gtm Career Advice
Introduce Yourself
Member Spotlight
Share Content and Events
Share Full-time Jobs
Share Part Time Jobs
Share Tables, Tools, and Workflows

Community Guidelines

Powered by Tightknit

Explaining Invalid Person Identifier Errors in Clay | Clay

Explaining Invalid Person Identifier Errors in Clay

·

·

Ive got a lot of "invalid person idientifer" even though I have both email and linkedin. It's not that it cant be found but an actual error. Can someone elaborate? Thanks. https://app.clay.com/workspaces/460716/workbooks/wb_MdwQWMkKGNwt/tables/t_q9eRjqFsFtaB/views/gv_5CFKhh5BcCF3

2 comments

· Sorted by Oldest

Channeled
APP
·
·
The "invalid person identifier" error you're experiencing might be due to an issue with the data provider or the specific enrichment action you're using. This error can occur even when you have both email and LinkedIn information. To resolve this, try the following: 1. Double-check that the LinkedIn URL and email address are correctly formatted and entered. 2. Try using a different enrichment action or data provider. For example, you could use the "Find Personal Email" action with Nimbler, which accepts LinkedIn URL, Email Address, or Company Name and Full Name as inputs. 3. If the issue persists, it may be a temporary problem with the data provider. In this case, you can try again later or request human assistance for further troubleshooting.
Sources: Nimbler integration overview | Documentation | Clay University Providers Do Not Return Valid Data
Channeled
APP
·
·