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Request for Refund of 1400 Clay Credits Used in Chat GPT Enrichment

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hey guys, I did an enrichment using Chat GPT (my API) But it consumes 1400 credits from my Clay Credits. Proof here:

Video: https://www.loom.com/share/8f6e2fea1936493f9677c43df267eae2?sid=feb4ef0a-2e7f-4a4f-9dc8-923e1b26c7b1
My Chat GPT balance is not at 0 $

Can you please refund those credits? Thanks

Request for Refund of 1400 Clay Credits Used in Chat GPT Enrichment | Clay

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4 comments

· Sorted by Oldest

Channeled
APP
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💤 You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!
Daniela D.
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Hey Arnaud! Thanks for reaching out. Sorry about this. I added those credits back to your workspace. Also ran some checks and do not see a credit cost associated with that column. Were there any additional enrichments running in your table at the time?
Channeled
APP
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We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!
Channeled
APP
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Hi Arnaud R.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: