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Clarification Needed on Clay's Pricing Model and Search Limitations | Clay

Clarification Needed on Clay's Pricing Model and Search Limitations

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I’m a bit confused about Clay’s pricing model. We’re currently on the “Starter” plan, which includes “Up to 5,000/search” for People/Company searches. Does this mean that we can perform up to 5,000 searches per month, or is it limited to 5,000 results per individual search execution, meaning that we can do as many searches we want? Here’s our scenario: we have 500 companies in our table, and we plan to use the “Find Contacts at Company” feature using LinkedIn URL as a source. If we run the search against all 500 companies in one go, it’s likely that the results will exceed the 5,000 limit. Given the following settings: - Search result limit: 5,000 - Limit per company: 100 contacts How does Clay handle these results? Does it retrieve one contact per company in rounds until the 5,000 limit is reached, or does it fetch up to the limit per company first? Additionally, how does Clay sort contact results from company LinkedIn URL as a source? For example, if we’re filtering for specific roles like “Seniority,” how does it prioritize which roles to fetch first? If we perform a search against all 500 companies and hit the 5,000 result limit, what happens if we run the enrichment again? Will Clay find new contacts, or will it apply the same query logic and return the same results as before? Lastly, what would be the best approach to ensure that we get all the relevant contacts for our 500 companies? Is it needed to apply some filtering to the company table first, and run enrichment in smaller batches? Are there any best practices you recommend for this type of search given previous numbers? I’m asking following questions up-front as I don’t want to burn our possible monthly limits by exploring. Thank you for the help!

3 comments

Channeled
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Owen C.
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Hey Kasper, thanks for reaching out! Let’s break down your questions to clarify everything 😊: 1. 5,000/Search Limit: The "Starter" plan allows for up to 5,000 results per individual search execution, not 5,000 searches per month. This means you can run as many searches as you'd like, but each search will return a maximum of 5,000 results. 2. Handling the 5,000 Result Limit: In your scenario with 500 companies and a limit of 100 contacts per company, Clay will prioritize pulling contacts company by company, adhering to the 100 contacts per company limit until the overall search hits 5,000 total contacts. Once that 5,000 cap is reached, the search will stop. Clay does not alternate between companies to pull one contact each but instead retrieves up to the company-specific limit first. 3. Sorting Contact Results: Clay currently doesn’t prioritize roles based on seniority or other filters when fetching data. The results are shown based on how the data provider surfaces them. Prioritization of roles like “Seniority” is something Clay is considering for future updates, but for now, there is no way to control which roles are fetched first. 4. Best Practices for Efficient Contact Retrieval: To get the most relevant contacts for your 500 companies without hitting the 5,000 limit too soon, you may want to: * Apply filters: Limit your search by specific roles, industries, or geographies to narrow down the results. * Run in smaller batches: You could divide the 500 companies into smaller groups to better manage the 5,000 result limit per search. * Use exclusion: If you’ve already retrieved some contacts from a previous search, exclude those companies/contacts from subsequent searches to avoid duplicates. These methods can help prevent burning through your monthly credits too quickly while ensuring you collect all relevant contacts. Let me know if anything needs further clarification! Happy to help 😊
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