anyone else getting an error code 500 when trying to select a custom signal?
Error code 500 typically indicates a server-side issue that's preventing the custom signal selection from working properly. This isn't related to the custom signal setup process itself, which involves creating signals in workbooks or tables, selecting sources to monitor, and configuring frequency settings. Since this appears to be a technical error with our system rather than a configuration issue, you'll need to speak with our support team for direct assistance with this server error. Are you experiencing this error when trying to create a new custom signal or when attempting to edit an existing one?
When trying to create a new one
Since you're getting a 500 error when creating a new custom signal, this is a server-side technical issue that needs direct assistance.
To create a custom signal normally, you would click + Add → Custom signal in a workbook or Actions → Import → Custom signal in a table, then select your source and configure settings.
Since this error is preventing the normal creation process, please request human assistance by clicking on "Talk to a person" so our team can resolve this server error for you.
okay it started working now, but i need the pro tier subscription to be able to connect my linkedin account? I'm not able to click the button
Yes, LinkedIn Community integration requires the Pro+ plan to connect your LinkedIn account. All CRM features including LinkedIn integrations are enabled under the Pro Plan tier. You can check our pricing page at clay.com/pricing to see what features are included in each plan.
