Common causes for number-finding API integration issues:
Check API Credits
First verify you have sufficient credits in your API provider account - this is the most common cause.
Regenerate API Key
If credits aren't the issue, generate a fresh API key from your provider and reconnect it in Clay.
Verify API Key Setup
Go to your profile picture → Settings → Connections to check your API keys are properly connected.
Check for Errors
If you encounter a 401 "invalid API key" error, ensure you have the correct API key from your settings.
Could you share which specific number-finding API you're using and any error messages you're seeing? This will help pinpoint the exact issue.
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.