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Hiring: Customer Support Operations Manager in NYC - Apply Now!

Avatar of Eli W.Eli W.
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Hi all, I'm hiring a Customer Support Operations Manager. Please note that this is an in-person role, 5 days a week in NYC. Feel free to apply and then DM so I know you came from this community! Responsibilities:

  • Messaging Support

  • Team Management

  • Technical Documentation Writing

  • Customer Support Operations

  • Customer Feedback Loop

  • Trust and Safety

https://jobs.ashbyhq.com/captions/310fa4ee-cb46-447a-aef4-e76b641a024d

3 comments

  • Avatar of Eli W.
    Eli W.
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    When a customer messages us for support, we enrich all messages using Clay to grab info from CRMs and other sources claygent claygent claygent Thanks for the tip George D.

  • Avatar of George D.
    George D.
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    I still need to post on LI about this - glad to see you're finding use of it!

    :arc:1
  • Avatar of Eli W.
    Eli W.
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    Maybe you can publish an app on Intercom for discoverability? https://www.intercom.com/app-store