Hiring Customer Success Manager with Cold Outbound Experience for Remote US Hours at Navreo

Hiring: Customer Success Manager (Remote, US Hours) @ Navreo We’re a Dubai-based lead-gen agency that builds structured GTM systems for agencies and consultancies — or runs them on their behalf. We’re hiring a Customer Success Manager with strong cold outbound experience to own client relationships and protect strategy across our 10 core workflows. What you’ll do: → Onboard new clients → Be the main point of contact → Manage ongoing communication & requests → Review and improve cold email copy → Delegate clearly to a GTM Engineer (they handle execution) → Optimise campaigns weekly via A/B testing What you won’t do: → Build Clay workflows → Handle technical campaign setup You should have: → Excellent English (spoken & written) → Strong cold email / B2B outbound experience → Experience in Customer Success or Account Management → Strong delegation skills → Strategic thinking ability → Comfort working US hours → Experience with Smartlead → Agency background Why this is a strong opportunity: → Join early in a growing team → Deep exposure to modern GTM systems → Work closely with the founder → Clear path into senior CS or GTM strategy Read more (Apply here)