Clay Icon
  • Avatar of Bruno R.
    Bruno R.
    ยท
    ยท

    Hi Neil, thanks for reaching out! It looks like the records in this table were imported from a CSV. Do you still have that CSV on hand? If so, Iโ€™d be happy to refund any credits used during the enrichment process, as it seems they may have been accidentally deleted. Let me know!

  • Avatar of Neil M.
    Neil M.
    ยท
    ยท

    Yes I have the CSV

  • Avatar of Neil M.
    Neil M.
    ยท
    ยท

    Bit of a killer as we have blown a load of API credits with outside providers

  • Avatar of Bruno R.
    Bruno R.
    ยท
    ยท

    It seems the rows may have been accidentally deleted. While recovery isn't possible, weโ€™d be happy to assist by issuing a refund so you can re-run the enrichment process.

  • Avatar of Channeled
    Channeled
    APP
    ยท
    ยท

    Hi Neil M.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: