Inaccessibility of Upgrade Options for Workspace Users

Andreas W. · 2025-03-22T21:19:18.961888+00:00

neither the Trial button nor the credits menu have direct access to let a user upgrade a workspace. Is that intentional?

While the Trial button and credits menu don't provide direct access to upgrade a workspace, this is intentional. We have a specific process for upgrading your plan: 1. Click your profile picture in the top-right corner 2. Select "Settings" 3. Navigate to "Plans & billing" in the left sidebar 4. Click "Change plan" 5. Choose your desired plan and click "Upgrade" This process ensures you can review all available options before upgrading. If you need more credits temporarily, you can purchase credit top-ups from the Plans & billing section without changing your plan.

Sources: Workspace administration documentation | Documentation | Clay University Plans and billing | Documentation | Clay University Running Out of Credits

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