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Is the platform slower than usual, or is it just me?

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Is the platform slower than usual, or is it just me?

  • Avatar of Channeled
    Channeled
    APP
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    It's possible you're experiencing some latency issues. This can happen when there are large tables in your workbook or multiple actions running simultaneously. To troubleshoot, try a hard refresh: ** On Mac: Command (⌘) + Shift + R for Chrome/Firefox, or Option (⌥) + Command (⌘) + E for Safari ** On Windows: Ctrl + F5 or Ctrl + Shift + R Performance issues are more likely with larger tables or complex workflows, like linked tables in a workbook. If the problem persists after refreshing, let us know and we can investigate further.

  • Avatar of Frane R.
    Frane R.
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    It definitely feels slower than usual

  • Avatar of Channeled
    Channeled
    APP
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    It's possible you're experiencing latency issues, which can occur when there are large tables in your workbook or multiple actions running simultaneously. To resolve this: 1. Try a hard refresh: • Mac: Command (⌘) + Shift + R (Chrome/Firefox) or Option (⌥) + Command (⌘) + E (Safari) • Windows: Ctrl + F5 or Ctrl + Shift + R 2. If the issue persists, it might be due to: • Large tables in your workbook • Complex workflows (e.g., linked tables) • Multiple actions running at once 3. To optimize performance: • Break down large tables into smaller ones • Simplify complex workflows where possible • Avoid running multiple actions simultaneously If these steps don't help, you may need further investigation. Click "Talk to a person" for human assistance.

  • Avatar of Frane R.
    Frane R.
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    We're seeing very slow HTTP API calls from the "Find Contacts For Company" operation and general slowness of UI (e..g creating/duplicating) tables

  • Avatar of Jorge M.
    Jorge M.
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    Ok, thanks, i just wanted to make sure it was not just me 😄

  • Avatar of Bo (.
    Bo (.
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    Hi Jorge! Very sorry about this. Could you share the specific table URL where you're experiencing slowness? Also, please let me know what exact steps you're taking and how large your tables are. The HTTP/API calls and speed are typically controlled by the providers, not by Clay. Let me know if you have more questions

  • Avatar of Channeled
    Channeled
    APP
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    This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.

  • Avatar of Jorge M.
    Jorge M.
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    I answered through email, let me know your thoughts