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Concerns About Early Plan Renewal and Credit Pricing Issues

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Is there a reason we can’t renew our plan earlier? My plan renews in 4 hours, and would love to renew-it earlier and honestly buying more credits at 1.5X times the price is such a bad experience.

  • Avatar of Daniel K.
    Daniel K.
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    Hey there! Thanks for reaching out! If you've run out of credits, the easiest and fastest way to make sure you can keep working in Clay is to upgrade to the next available tier since it would provide you with the credits right away and also reset your billing cycle to give you more time! After the upgrade, you can move back down to your regular plan for the following months if you wish. We can do a one-time early reset next time, but moving forward, you'll need to use the method above. Let us know what you'd like to do!

  • Avatar of Channeled
    Channeled
    APP
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    Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.

  • Avatar of Channeled
    Channeled
    APP
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    We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!

  • Avatar of Channeled
    Channeled
    APP
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    Hi Victor C.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: