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EMEA Waterfall Failures: Investigation on Silent Issues Compared to APAC
Across a couple weeks I've had the top waterfall (EMEA) silently fail 2-3x but the APAC one seems to work.
Owen C.··Hey Nathan, great to hear from you! :) Thanks for reaching out and we appreciate the feedback here. Would love to learn about the situation you were using these waterfalls in and at what scale they were being used? Also, if you have them available could you share the URLs to the tables where the most noticeable difference in performance was seen for the EMEA waterfall?
Great to hear from you as well Owen 🙂
Sorry for the lack of clarity... brain is getting started again after vacation (going to milk this excuse for a few weeks haha)
What happens is when I first try and add the new waterfall to a table, it simply doesn't add at all
when I click on "Mobile Phone (EMEA)"
- Owen C.··
No worries at all, Nathan, haha! Interesting. We’ll log this and keep an eye on it. If you happen to encounter this again and can screen record it, that would be fantastic! Thank you so much for bringing this to our attention, I really appreciate it! :)
Glad to!
My guess is it's happening every time but it's underreported because people can easily work around it
but maybe not!
Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.
We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!
- Owen C.··
Good news! Happy to report that we heard back from the team and this issue should be fixed. Thank you for your patience as we worked on it. Please let us know if the problem has been resolved on your end, or if you still have trouble.
🎉🎉🎉