Search Issue: Limited Rows in Results Despite High Capacity

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For some reason my searchers are extremely buggy - whenever I try to run a search it just doesn’t add more than 50 rows to my table even though I should have a limit of 25,000 people. Why is that?

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· Sorted by Oldest

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This issue likely occurs because of search filter settings, particularly the per-company limit. While your plan may allow up to 25,000 profiles total, you'll need to check two key settings in your search parameters: 1. Overall record limit - Make sure this is set to your desired number (up to 25,000 for Explorer plan) 2. Per-company limit - This can be set up to 100 people per company To fix this: 1. Go to your Find People search 2. Check the "Limit Results" section 3. Adjust both the overall limit and per-company limit as needed 4. Run your search again If you're still seeing fewer results than expected, review your search filters to ensure no other restrictions are limiting your results.
Source: Find People overview | Documentation | Clay University
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.
Lucas F.
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not helpful

Channeled
APP
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This issue likely occurs because of search filter settings, particularly the per-company limit. While your plan may allow up to 25,000 profiles total, you'll need to check two key settings in your search parameters: 1. Overall record limit - Make sure this is set to your desired number (up to 25,000 for Explorer plan) 2. Per-company limit - This can be set up to 100 people per company To fix this: 1. Go to your Find People search 2. Check the "Limit Results" section 3. Adjust both the overall limit and per-company limit as needed 4. Run your search again If you're still seeing fewer results than expected, review your search filters to ensure no other restrictions are limiting your results.
Source: Find People overview | Documentation | Clay University
Channeled
APP
·
·
Was that helpful?
Channeled
APP
·
·
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.
Lucas F.
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·
not helpful