Clay Icon

Issue with Clay Providing Unrelated Contacts for Inputted Companies

ยท
ยท

Hi community!! Has anyone ever encountered a weird situation where Clay provides contacts unrelated to the companies you input?

  • Avatar of Naeem A.
    Naeem A.
    ยท
    ยท

    Yes get this quite a lot. Ended up just moving to using Apollo API and Claygent to find the right contacts as it was producing way too many errors

  • Avatar of Daniela D.
    Daniela D.
    ยท
    ยท

    Hey Kamila! Thanks for reaching out. Sorry about this. We've escalated this to the team and will get back as soon as we now more. Thanks for the message Naeem! Did you also see this when adding a comma separated list of domains or LinkedIn urls for your search?

  • Avatar of Daniela D.
    Daniela D.
    ยท
    ยท

    Hey Kamila! Happy to report that we heard back from the team and this issue should be fixed. Thank you for your patience, feel free to try again and let us know if the problem has been resolved on your end.

  • Avatar of Channeled
    Channeled
    APP
    ยท
    ยท

    Hi Kamila D.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: