Issues with Clay: Slow Merge, Long Enrichments, System Breakdowns

Panos S. · 2025-04-14T13:05:41.725234+00:00

guys srsly, what'sup with clay merge columns only merge 20% enrichments take days everything breaks am i the only one experiencing this?

We're sorry to hear you're experiencing issues with our merge columns and enrichments. These problems can often be resolved by adjusting your setup. For merge columns, the issue might be related to how the formula is set up. Try adding logic like "if {{response}} exists..." to ensure the formula only acts on existing data. Regarding enrichments taking days, while we can't currently schedule them, you can manually re-enrich up to 50k records in a single table with just a click. If things seem to be breaking, a hard refresh (Ctrl + Shift + R on Windows, Cmd + Shift + R on Mac) might help. If you need more assistance, please request human support by clicking on "Talk to a person" in the chat.

Source: Can I schedule data enrichments so they re-run on their own? - FAQ | Clay.com

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