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03 Feedback & Requests

03 Feedback & Requests

Best Practices for Communicating with Sales Representatives

Harris Kenny (OutboundSync)

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Hi can someone on the team let me know the best way to talk to a sales rep? A partner of ours is looking to sign up for a pro plan but is having a. hard time getting in touch

Best Practices for Communicating with Sales Representatives | Clay

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To help your partner sign up for a Pro plan, the best way to connect with our sales team is to request human assistance directly through this chat. You can do this by clicking on "Talk to a person" option. Our team will then be able to provide personalized guidance for your partner's Pro plan signup. For general inquiries, you can also join our Slack community or follow us on LinkedIn for updates and information. However, for specific sales assistance, requesting human help through this chat is the most direct method.
Sources: What kind of promotion can I get once becoming a partner? - FAQ | Clay.com What level of support do Free, Pro, and Explorer plans get? - FAQ | Clay.com
Harris Kenny (OutboundSync)
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No
Harris Kenny (OutboundSync)
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N/A
Stefano (Clay)
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Hi Harris, Thank you for reaching out. For context, we offer a demo and Q+A, called Open Studio, Tuesdays @3pm EST, Wednesdays @11am EST, and Thursdays @8am EST (register here: https://lu.ma/claylive). If that time doesn't work or you're looking to dive in sooner, you can check out our 101 resources at clay.com/university. After this, if you still have any concerns or questions feel free to reach out to us and we will be more than happy to help you with any questions you may have regarding your plan and the functionalities of Clay.
Best, Stefano
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Thank you so much for sharing your feedback Harris Kenny (OutboundSync)!