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03 Feedback & Requests

Request to Remove Banner and Improve Flagged Information Process

Avatar of Ralph H.Ralph H.
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Hi Team, with all due respect please remove this banner... I was told that you guys have no way of verifying the flagged numbers (I'm assuming that includes any other flagged information us as customers report). It's super annoying having to go now contact by contact to provide you with screenshots of those flagged information. Maybe create a banner that says, "Please provide support team with an screenshot of the issue"

4 comments

  • Avatar of Channeled
    Channeled
    APP
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    Thanks for sharing your thoughts. I couldn’t find information related to removing the banner, but feel free to rephrase your request or ask for more help.

  • Avatar of Ralph H.
    Ralph H.
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    Wrong support Slack channel, apologies

  • Avatar of Stefano
    Stefano
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    Hi Ralph, no worries. Closing this chat now but feel free to reach out if you have any more issues.

    :arc:1
  • Avatar of Channeled
    Channeled
    APP
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    This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.