ChatGPT Pro Plan Users: Issues Accessing API for Clay Integration | Clay

ChatGPT Pro Plan Users: Issues Accessing API for Clay Integration | Clay

Daniela Debebs (Clay)
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Hey Ruben! Thanks for reaching out. Happy to help. To confirm, you're trying to connect your Open AI account but you're unable to get your API credentials? The ChatGPT Pro plan is different from the API option on Open AI. To access that you'll need to generate an API key and upgrade to a paid tier (Tier 2 minimum). Here's a resource for this: https://platform.openai.com/docs/guides/rate-limits/usage-tiers?context=tier-one How to generate an API key: https://help.openai.com/en/articles/4936850-where-do-i-find-my-openai-api-key To upgrade, we recommend reaching out to Open AI's support team. Their support team will always grant you the request if you have prepaid the minimum amount required and they’ll be quick to assist if you need to increase your limits or troubleshoot any issues. Here's a resource here on how to contact their support team: https://help.openai.com/en/articles/6614161-how-can-i-contact-support https://help.openai.com/en/articles/7231930-how-can-i-contact-support-about-billing Let me know if you have any questions!
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Ruben Vleurick
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Super clear - will do that. Thanks a lot.
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Channeled
APP
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Hi Ruben Vleurick! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Channeled
APP
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Thank you so much for sharing your feedback Ruben Vleurick!
Jorge Macias
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Hey Rubem this happened to me yesterday. You have to fund your OpenAI account (i put in $50) and then create a new project in this page + activate the gpt-4 model
Jorge Macias
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I have this process pretty fresh, if you want to jump on a call to help with the setup LMK.
Ruben Vleurick
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Tried that - but not increasing the limit tho?
Mark (Clay)
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Hey Ruben, I'm sorry we don't have much influence on the OpenAI limits, but please let us know if you have more questions on the Clay side of things!
Ruben Vleurick
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It worked - thanks!
Ruben Vleurick
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Lorenzo Ego
Mark (Clay)
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Great news!
Jorge Macias
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Awesome, good to know.