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Seeking Advice on Cancelling Clay Subscription Before Signing Up
Anyone have any experience in cancelling Clay? We want to confirm that before we sign up.
Tanvi R.··Hi Michael, thanks for reaching out and happy to help here. What information are you looking for regarding cancelling Clay?
We are ready to upgade and likely will today. The boss just wanted solid confirmation on the process to cancel. Want to make sure it's not a planet fitness situation where we have to notarize a letter and mail it to the moon...yada yada
- Tanvi R.··
That sounds terrible Michael and can guarantee that Clay does not have such complicated steps! It's actually pretty simple. You can go to your plans & billing tab in your settings and select cancel plan as shown below. It will cancel your plan before the next billing date. https://downloads.intercomcdn.com/i/o/w28k1kwz/1235662341/0aceef1a0271532bd3472bd716e0/CleanShot+2024-10-31+at+14_36_55%402x.png?expires=1730402100&signature=cd34f16b8d9893df951c6eeb4c7ab5fe9a871b5bcbba58e7329190a2a819f432&req=dSIkE894n4JbWPMW1HO4zbVbHQhDOiH9GQjevJDapBitI%2BaJ4ziyWoQl%2FjEw%0ApuA%2B%0A Let me know if this makes sense and if you have any other questions!
This is perfect, thank you very much Tanvi
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Thank you so much for sharing your feedback Michael H.!