Unable to Use GPT Despite High Credit Balance: Need Assistance

Hey All. Im unable to get gpt function properly. Credits are above $60 but still doesn't work. Can anyone help?

Ricardo T.
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A huddle started
Ricardo T.
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My bad, I thought this was the option to start a thread. For how many rows are you doing this?
Asad Z.
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I can't use Web Research option (Claygent) with the GPT API
Ricardo T.
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I think you’re performing that action for too many rows at the same time
Asad Z.
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I am not running any rows, at least it should let me connect