thanks Elias S. i figured this out, im still a bit of a rookie so expect some more daft questions for the next few months at least. The main area im trying to figure out at the moment is having a system which seamlessley moulds clay, cloudtalk and pipedrive so when a positive call is done in cloudtalk it activates an sql in pipedrive automatically, zapier doesnt have a zap for that so maybe i need a new dialling sofware